Support
Contact us
Have a question about your account, practice pass, payment, privacy, or practice experience? Email us with enough detail to help us understand the issue.
Official Wono DET support channel
Email support
For account or payment questions, email us from the address connected to your account.
Help us resolve it faster
Never send your password, complete card number, or secret keys.
- Include your account email and the locale you use.
- For payments, include the order ID and transaction time.
- For technical issues, include the steps taken and any error message.
Privacy requests
To request access, correction, or deletion of personal data, use your account email and write “Privacy Request” in the subject line.